Artemis Trouble Ticket API

This section defines the key fields used in the TMF621 Trouble Ticket API. Attributes listed here may appear in request or response payloads depending on the operation. Fields are derived from TMF621 v5.0.0 and follow TMF630 REST design principles.

API request payload

This endpoint retrieves a list of trouble tickets previously submitted by the partner. It supports filtering via query parameters such as status, severity, tradingName and product, and allows field projection using the fields parameter. The response includes summary-level data for each ticket, with a focus on operational visibility and lifecycle tracking.

This API is optimized for UI and operational dashboards where quick visibility of ticket status and SLA health is needed. For full details of a specific ticket, use GET /troubleTicket/{id}.

GET troubleTicket list

Section	Field Name	Example Field Value	Description

Response Shaping (fields Parameter)

The TMF standard defines a fields query parameter to allow clients to limit which fields are included in API responses. However, this parameter is currently not fully supported in the implementation of the Trouble Ticket API.

• Any use of fields in the request of GET /troubleTicket/{id} is implemented returning a set of attributes in line with the filtering logic detailed logic.